Privacy and Policy

TheFlightsFare keeps its best feet forward to maintain the privacy and confidentiality of the information provided by its online visitors. Please check our Privacy Policy to comprehend the practices we use for handling and securing our users’ Personal Information. This Privacy Policy is applicable to any person (“User”) who purchase, intend to purchase, or inquire about any product(s) or service(s) offered by TheFlightsFare and its associated entities and individuals through any of the customer interface channels, online as well as offline. By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our website or other Sales Channels.

Processing of Personal Information

When You visit our website, we may ask you to provide us with personal information so as to serve you with the right information you need. You are under no obligation to provide us with this information, but without the said information, we may not be able to provide You the information You have requested.

The Site may also include certain features that allow You to communicate with us by electronic means such as email. You are responsible if You choose to use these communication features to provide personal identification information to us (such as by including Your name and/or address in the body of an e-mail message). If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing us an email or contacting our customer support team.

Please note that the data shared with TheFlightsFare shall be primarily processed in India and such other jurisdictions. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence.

Information and its Legal Basis

The information as detailed below is collected by us with the core objective to provide the services and also to fulfill our legal obligations towards third parties as per our Terms & Conditions.

"Personal Information" of User shall include the information shared by the User and collected by us for the following purposes: Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to you; billing information payment history etc. (as shared by you).

Other information: We may also collect some other information and documents including but not limited to: Transactional history (other than banking details) about your e-commerce activities. Your usernames, passwords, email addresses and other security-related information used by you in relation to our services.

Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.

Information pertaining any other traveler(s) for who you make a booking through your registered account at TheFlightsFare. In such case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).

End Use of your Personal Information

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you.

We may also use your Personal Information for several reasons including but not limited to:

• Confirm your reservations with respective service providers
• keep you informed of the transaction status
• Update you about booking confirmations either via SMS or Whatsapp or any other messaging service
• To Give you updates or changes to your booking(s)
• Customize the content of our website, mobile site and mobile app
• Marketing Promotions Programs
• Request for reviews of products or services or any other improvements;
• Send verification message(s) or email(s)
• Validate/authenticate your account and to prevent any misuse or abuse

Use of Cookies

TheFlightsFare here clarifies that we use cookies to ensure our customers a personalized browsing experience on our web channels including Website, App and social media channels.

We ensure that our use of cookies is not for fraud and are pretty much similar to that of any other reputable online companies. Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control whether cookies will be accepted by your browser.

How We Retain your Personal Information

At TheFlightsFare, we retain your Personal Information on our servers for as long as it is reasonably necessary for the purposes defined in this Private Policy. In certain circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.

Sharing of your Personal Information

Please be informed that your information shall be shared with the end service providers like airlines, hotels or any other suppliers who are responsible for fulfilling your booking. When you avail any service from TheFlightsFare, you gave us an authorization to share your information with the said service providers and suppliers. It is pertinent to note that TheFlightsFare does not authorize the end service provider to use your information for any other purpose(s) except as may be required for fulfilling their part of service.

However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of TheFlightsFare.

Business Associates and Third Party Suppliers

We may also share certain filtered Personal Information to our corporate affiliates or business partners who may contact the customers to offer certain products or services, which may include free or paid products/services, which will enable the customer to have better travel experience or to avail certain benefits.

Your information may also be used to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.

You may receive E-Mails from Us

Please note that you may occasionally receive e-mail updates from us, containing the information and promotion about service and products. We hope you will find these updates interesting and informative. If you wish not to receive them, please click on the "unsubscribe" link or follow the instructions in each e-mail message.

Protection of your Personal Information

TheFlightsFare Website ensure all the strict security measures in place to protect the loss, misuse, and alteration of the information under our control. All payments on the Website are secured. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Accessibility rights of your Personal Information

You may access your Personal Information from your user account with TheFlightsFare. You may also correct your Personal Information or delete such information (except some mandatory fields) from your user account directly. If you don’t have such a user account, then you write to our customer support team.

We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as it is necessary.