Refund, Cancellation & Ammendment Policy

Processing fee of TheFlightsFare is applicable for refundable fares. Cancellation is only allowed via phone. Refund requests will be accepted only after following conditions have been met:- 

1. All Cancellations must be done through our representative and email acknowledgement should be there from passenger. 
2. There will be no refund for No Show booking.
3. In case we have a waiver from airlines end. For that we will need at least 7 business days. Waiver request is subject to approval from airlines support desk.
Refund Time Frame: After the cancellation we will send a confirmation email related to the refund amount. This notification is just an acknowledgement of your request and does not automatically qualify you for a refund. After we receive you acceptance email for cancellation our refunds department will work with the refund desk of the airlines. After approval it will take 8-10 weeks from airlines to refund the amount. Cancellation fee will be charged by TheFlightsFare upfront. In case of denial of the refund this cancellation fee is refunded back to your account.

Any cancellation or amendment you wish to make to your booking will be subject to the relevant supplier's conditions. Some tickets are non-refundable and/ or non-changeable; in other cases it may be possible to amend or cancel your booking subject to a penalty charge.
It must be emphasised that the vast majority of airline tickets are non-transferable, and as such name changes are not normally permitted. It is therefore essential that you enter passengers’ names as per passport at the time of booking. For online scheduled flight bookings, the rules regarding cancellations and amendments for the fare purchased are shown during the booking process, please ensure you read these carefully.
TheFlightsFare, as agents for the airlines/consolidator must abide by the airlines’ terms and conditions – we are unable to deviate from the fare rules/ supplier’s conditions.
Where changes or refunds are permitted, TheFlightsFare will apply administration fees (in line with our current rates) in addition to any fees charged by the supplier, if you ask us to amend or cancel your booking. This is to cover the costs we incur in administering cancellations and amendments.
Any request to amend or cancel a reservation must be notified to TheFlightsFare in writing, and can not be actioned until received by us. Requests received outside our opening hours can not be processed until we reopen the next working day, and if we need to contact the travel supplier to effect the change/cancellation, until we are able to contact them.

Cancellation::
If you wish to cancel your booking and attempt to claim a refund, please telephone/ email us in the first instance, so we can advise you if the conditions of your ticket permit any refund. If you wish to proceed with the cancellation, you must notify us in writing. (If you do not advise us of your intention to cancel a booking before the scheduled departure time, or do not check-in, this will be recorded by the airline as a 'no show' and is likely to result in the forfeit of all monies paid). Where a refund is permitted, this may take some time, typically 10-16 weeks, to be authorized by the airline. Once authorized, any refund will be made to the debit or credit card used to make the original booking. It is vital that you advise us when you cancel the booking if that card is no longer valid.
Any refund made will be nett of any cancellation charge from the airline or tour operator. Many airlines also charge an additional fee to process refunds. Refunds of any kind will also be subject to TheFlightsFare usual administration fees. Booking fees, credit card charges, postage costs and any amendment fees you may have paid for any previous changes are also non-refundable.
In the case of non-refundable scheduled flight tickets, it may be possible to claim back any unused taxes. Please note that not all taxes are refundable. Some airlines do make a fee for processing such requests, and in some cases the charge exceeds what you would get back. Please ask for details when you cancel your booking.

Amendment::
If you wish to change your booking, please telephone/ email us in the first instance, so we can advise you if the conditions of your ticket permit any changes. If a change is permitted, we may ask you to confirm in writing that you wish to change the booking.
Any changes are subject to availability, limitations and restrictions of the relevant travel supplier.
If a change increases the cost of your booking, you will need to pay such extra costs.
Changes of any kind will also be subject to TheFlightsFare’s usual administration fees.

Cancellations / Amendments by the Travel Supplier::
Airlines reserve the right to make time changes, or in rare cases, to cancel flights, for operational reasons. Whilst TheFlightsFare is not responsible for, and has no control over, such changes, we will do our best to assist when such situations arise.
In the unlikely event that your flight is cancelled by the airline or tour operator, your rights and remedies will be governed by the supplier’s conditions/ airline’s conditions of carriage. As a result you may be entitled to: (a) carriage on another flight with the same airline without additional costs; (b) re-routing to your destination with another carrier without additional costs; (c) a full refund; or (d) some other right or remedy. In the event of schedule changes made prior to commencement of your journey, it is not always necessary to have your tickets reissued or revalidated, but we will advise you should this be necessary. TheFlightsFare take no responsibility for any flight rescheduling en route.